Pavel A. SamsonovFeb 7, 2024

AI has already been used to run scams, rip off artists, destroy search engines, and drown publishers under an avalanche of shit.

Now AI boosters found a new thing to enshittify: #UserResearch .

"AI research is better than nothing" is the latest in a long series of "bad research is better than nothing" arguments that miss the point of research in the first place.

#UXDesign #softwaredevelopment #ProductManagement

https://spavel.medium.com/no-ai-user-research-is-not-better-than-nothing-its-much-worse-5add678ab9e7

No, AI user research is not “better than nothing.” It’s much worse.

There is an invisible reader of every article, whose gaze counts for far more than 1 view, 1 read, or 1 “like.” That reader is, of course, the algorithm. Between search engines’ page-ranking…

Medium
Show threadPelle S Christensen
@PavelASamsonov AI research ... someone pls tell them that they are outsourcing their critical thinking to a glorified copying machine with a lacking conceptual understanding of fact.
Feb 7, 2024 at 9:01pmWeb
Show threadPavel A. SamsonovFeb 7, 2024
@pellechristensen This is me trying to do that - although I wrote about the same thing a year ago and it hasn't stopped them so maybe I am doing something wrong https://spavel.medium.com/gpt-isnt-going-to-replace-designers-but-it-s-coming-for-the-users-40bf0a0c08b3
GPT isn’t going to replace designers. But it’s coming for the users.

ML models have reached a degree of sophistication that has some people proposing to interview AIs as though they were users. This is not a *new* mistake: design has a legacy of struggling with "user proxies" that we must put to rest.

Bootcamp
Show threadPelle S ChristensenFeb 7, 2024
@PavelASamsonov there is no cure against "oh new and shiny" enthusiasm. It has to run its course and do some damage before some people get it.