Signal is a nonprofit. But what does this mean in practice? Today we do something most tech co’s avoid: talk money. What does it cost for Signal to play in a lane dominated by billion $ corporations, while rejecting the surveillance business model?

https://signal.org/blog/signal-is-expensive/

Privacy is Priceless, but Signal is Expensive

Signal is the world’s most widely used truly private messaging app, and our cryptographic technologies provide extra layers of privacy beyond the Signal app itself. Since launching in 2013, the Signal Protocol—our end-to-end encryption technology—has become the de facto standard for private commu...

Signal Messenger
We’re doing this to provide transparency into Signal, and to make clear why our choice of nonprofit status isn’t just nice to have, but a fundamental safeguard against the pressures of a profitable business model that fundamentally contradicts our stance on privacy.
By being transparent about Signal, we also hope to shed light on the industry. We show how expensive the development of high- availability consumer tech is & by implication the massive profitability of the surveillance business model underwriting most tech.

We also believe it is imperative to build alternatives to the current tech ecosystem & its reliance on surveillance. And building these alternatives requires understanding the political economy of the industry, so we don’t mistake an elegant idea for a realistic possibility.

If you rely on Signal, if you believe in what we’re doing, or if you want to support tech done differently, please donate to support our work.

https://signal.org/donate/

Donate to Signal Private Messenger

Your donation helps pay for the development, servers, and bandwidth of an app used by millions around the world for private and instantaneous communication. Please make a donation today.

Signal Messenger
@signalapp I can help with German localization and Beta testing
@signalapp Thanks for what you are doing. I use to donate monthly, but for quite a long time now, I still get an error about my CVC being wrong. And it's not. Either for one-shot donations or monthly ones. Fix that and I *can* literally donate again... (and reintroduce SMS within the app, which counts even more since Google is ending support of AOSP SMS app, and I'd be glad to donate even more 🙏)
@Ockham @signalapp Got the same error. I held my nose and used PayPal.
@signalapp @signalapp how about an update to assign an ID like Session so we have the option of not linking phone numbers?
Public Username Testing (Staging Environment)

Hey, all! If you’ve been following along with the commit messages across our repositories, it’s no secret that we’ve been working on bringing Usernames to Signal for a while now. After rounds of internal testing, we have hit the point where we think the community that powers these forums can help us test even further before public launch. To do so, we’d first like to invite you to test in Staging. Think of The Staging Environment as a parallel Signal universe: you’ll need to install and run a ...

Signal Community
@signalapp I still can’t export my data from Signal on iOS without buying a licence for professional cracking app, or by jailbreaking my iPhone. So it’s safe from me but not from IT professionals. That’s a choice by Signal.

@kevinteljeur @signalapp
Walled gardens plus Apple's prices are why I never have owned and never will own any iOS devices.

My advice: run yours until it quits, jailbreak it and block Apple's updates to preserve the jailbreak, get a 3ed party browser that gets regular updates outside of Apple, and block javascript on all unknown webistes to make exploits far more difficult. Also block all ads unconditionally both to help rid the Internet of monetized trash sites and to protect your device from ads bearing malware.

When the iOS device run past Apple's support period, jailbroken, and disconnected from them is lost, destroyed, or dies of electromigration, get a non-Apple phone.

My advice: get something that can run one of the AOSP-based alternate OS's and be sure not to install Google Play or anything that depends on it.

@LukefromDC @signalapp This seems like a long game plan to export some chats and photos

@kevinteljeur @signalapp

Going forward, I am assuming you would be reinstalling Signal on a new device if "exporting chats" is the issue. Should be possible to simply install Signal on a new phone with the old phone number and your Signal PIN. At a minimum you get your groups back going forward.

The reason this doesn't give you back previous chat data is Signal doesn't store it, your device does. This is what's for security reasons as well as keeping Signal from being forced to spend vastly more on storage.

Note that there are probably more than enough differences between Android and iOS to make creating a program that can run on both at once and make them transfer internal data between each other difficult. That would be true even without Apple's interference. Note that moving existing data from Android to iOS is also not supported, this is probably why.

I have myself never used export of data directly from Signal. Any photos inside Signal you want back, select them for download. If they are still visible in Signal they should "download" from your local database to your pictures(or whatever Apple calls it) folder. Videos will"download" to Movies (or whatever Apple calls it_ assuming you had them set to download into Signal by default or had ever played them. I am assuming here that iOS doesn't also block downloading photos and videos into the phone from Signal. If it does, see below:

In a real pinch, chats could be "saved" by bringing them up one screen at a time and photographing them on an unlocked phone or a real camera. This works entirely without regard for any locking down-and is one reason you should never assume Signal can keep one malicious party in a group chat from saving everything. If they can't screenshot it they can still photograph it, and that might look like shit but it will be readable.

Photos it would be difficult to get enough quality this way and videos even worse, but might be better than nothing. I am assuming paid software is all the way off the table as it is for me.

If you can't jailbreak the phone well enough to allow exporting your data, I would advise an immediate end to the use of it for taking photos or using chat apps for anything you care about saving on grounds of it being "write-only memory."

@signalapp $10/mo recurring. ✅
@signalapp I've read the post and it was interesting but I'm still having trouble trusting a privacy oriented application that mandates a phone number to function.
I just donated 100 USD. Good job so far!
@signalapp as soon as you remove the cyrpto currency and return to being a private messenger app I will donate.
@signalapp My entire network uses Signal. Thank you for your transparency. Donation done!
@signalapp still not working on huawei phones with out Google surveses.. For alternative and better to WhatsApp not a good sign to not working on phones with out Google on.. What a shame
@signalapp
Asking for donations? Android users have been waiting for a tablet version for years now and you ignore us. Give me a reason why we should donate when we are being ignored.
@signalapp I donated because I realize free things, like Signal and Mastodon aren’t free, like say Facebook and Twitter. Signal and Mastodon aren’t monetizing me and selling me. To Twitter and Facebook I’m the product.
@signalapp what is your current Balance sheet?

@signalapp Hmm, decentralization might help reducing costs.

CC @slavistapl

@wnm210 @signalapp indeed, Signal should one day go being decentralised… if Signal shuts down in current model they pursue into, we would lose all our contacts likely irrevocably.

Decentralisation plus phone numbers’ privacy? A recipe for almost ideal messaging service.

@slavistapl @signalapp well actually decentralization would be harder to set up with phone numbers so I think they would add e-mails instead. I don’t know how they would solve the problem of checking the phone number on private instances.
@wnm210

Eventually this could be solved like in Matrix: register with a phone number or e-mail - up to you.

@signalapp
@signalapp Signal is abundantly useful. It is interesting, also, to see how much it costs to provide services that interface with the traditional telephone network, as opposed to, say, usernames.
@signalapp Thanks for the write up. I'd love to see the phone number registration fees decrease somehow, but I trust you are doing your research and found it's the least costly option, and also better for people (saving us from spam accounts).

I've donated, and plan to donate again once I have the capacity :)

@filipe @signalapp I wonder if they consider a $1 app fee as a form of verification instead of using SMS with the user paying the fee.

No different than accepting card for donation but instead tied to one time validation. This voids the need for SMS.

@nunyab @signalapp Hmmm I'm not in favor of it. When Elmo did it we all thought it was dumb ahahaha I think maybe a national ID/passport verification as an alternative (without removing the phone option for people who need it)? That might be much cheaper?

I give this opinion because having a phone number is not anonymous anyway. And if we want to prevent spam by tying each account to a real person (basically Sybil resistance), I'd love to see national IDs/passports used more.

I know there's concerns about 1984 state surveillance stuff, but, if implemented correctly, I think we can prevent that technically(?)
@signalapp Also remember that as with all US non-profits, Signal's tax filings are public. So you can see another (if less up to date) breakdown of their expenditures at https://projects.propublica.org/nonprofits/organizations/824506840/202212729349301631/full :)
Signal Technology Foundation - Full Filing- Nonprofit Explorer

Since 2013, the IRS has released data culled from millions of nonprofit tax filings. Use this database to find organizations and see details like their executive compensation, revenue and expenses, as well as download tax filings going back as far as 2001.

ProPublica
@signalapp this is truly an incredible post. Thank you for sharing!

@signalapp @Gargron I am really happy that they are so forthcoming about the economic reality of running something like Signal.

However I wish they would be even more open about it, say by adding an optional yearly $10 subscription in the app, which does nothing functionally, aside perhaps adding a little star to your profile or something. I would happily help pay the bills, given the privacy promises they have a history of showing.

@DavidNielsen They have that already, at least in the iOS app. Interestingly it works exactly as you’ve proposed…
@moehrenfeld I haven’t used it in a while, but nice to know
@DavidNielsen So you would happily help to pay the bills even though you don’t use it? That’s awfully nice of you! 😊
@moehrenfeld I believe in the mission, but not a lot of people I regularly talk with are on there yet. We need to be ready to pay for stuff, otherwise Meta wins and we will all be product cows, milked in scary ways.

@DavidNielsen
They already have an optional recurring donation that gives you a profile flair ...?

@signalapp @Gargron

@aaron @signalapp @Gargron I was made aware, it has been a while since I used Signal actively last and it isn’t exactly front and center. I’d love for them to shove it more in my face, ala Wikipedia.

@signalapp

Signal is great, but I wish it was decentralized and didn't require a phone number to work - there must be other ways to stop spam.

It's also great to find out how much the service costs.

@signalapp I would use signal if it supported sms... oh wait
@signalapp
To everyone at Signal, thanks for all your hard work!

@signalapp @nullagent I’d argue you should charge for voice and video calls.

I’d also love to see a guide for what a reasonable donation is. I actually use signal very rarely, launching the app less than once a week (just not many contacts use it). What’s a reasonable monthly donation from me?

@signalapp

Ich bin auch schon länger dabei. Ich hoffe es kommen demnächst neue Funktionen wie z. B. Kanäle in Gruppen.

@signalapp I donate every month. Signal is awesome - I got most friends on it, so now WhatsApp is just for randoms/clubs.
Everyone should pay a bit to protect against too much data power getting into the hands of a few big players.
#thegreathack and #TheSocialDilemma show how badly it can go wrong.
@signalapp I do support what you are doing, but two of the more expensive things you do are things I wish you were not doing. Like verifying phone numbers and contact cross referencing.