Is #Gmail killing independent email?

"Is it okay that Gmail has the power to decide whether a business is sending spam or not?"

Gmail has rigged the email game imo. It makes running a self-hosted email server hard, even after properly configuring DKIM, DMARC, and SPF.

#cybersecurity #privacy #technology

https://tutanota.com/blog/posts/gmail-independent-email

Is Gmail killing independent email?

People report that self-hosted emails always end up in Gmail spam. Is there anything Google can do about it?

Tutanota
@avoidthehack Microsoft is worse in that regard, in my experience. It keeps rejecting the emails coming from our server and kept doing so after we changed its IP a few years later, and it's doing so based on some obscure and non-explained block list, despite us having configured everything correctly. cc @slomo

@vivia @slomo in my experience, Microsoft is better than Gmail. But they both gatekeep email standards, so I understand. Most of my rejections come from Google.

It could be your IP was previously used by spammers. Related, on my last hosting service, Bing insisted my website hosted malware because the previous person on the server in fact hosted malware. It took almost a year to get re listed and cleared as “safe.” 🥲

@avoidthehack @slomo HOW ON EARTH did you get it relisted and cleared as "safe"??? I found no option to contact their support and apply to get it relisted unless I had a Microsoft account, and even if I did, it would probably land me into automated user support instead of support for remote site sysadmins. Now, every time someone gives me a Microsoft email address, I ask them if they have another.
@avoidthehack @slomo Also, it looks like Microsoft blocked our whole hosting provider, unfortunately. But we're very happy with this provider and aren't willing to change.

@vivia @slomo

I ended up having to create a Microsoft account and submitting a ticket to Bing Webmaster Support. I got canned answers, but could see when they would relist the site. It would constantly fall out Bing's index though.

I did a lot of digging into the history of my site's previous IP address. What ultimately ended the repeated de-listing in Bing was indeed switching hosts, though I'm not sure it was host-related. But I had my own issues with them, so was happy to leave.

@vivia @slomo I never figured out what the real issue was though, as they keep it a closely guarded secret.

Given what I learned, it was the IP address. I don't know if you could ask your host to reallocate your IP block, or switch servers within the same host to see if that alleviates the issue.

Edit: Wanted to add my current provider has issues with their site coming up in Bing's index, but I haven't had the same issues.

@avoidthehack @slomo The issue persisted across three different IP addresses we've had in all these years, in completely different address ranges, and one of them is even in a different data centre, in a different country. No luck. I'm at my wits' end here.

@vivia @slomo I know the struggle, I really do. I'm so sorry. :(

You probably have most of this list down:

- Check MX records
- Double check you're not a relay
- If other users have email on your server, ensure they're not mass sending messages
- Consider connecting to Bing Webmaster Tools... yes I know :/ (it can tell you if you've been flagged as malware via Bing/Microsoft)
- Check trend micro security center and others (virustotal)
- Change DMARC to quarantine
- Make sure DNSSEC is enabled

@avoidthehack @slomo Thanks for your suggestions! We have most of the list down, apart from Bing Webmaster Tools. Trend Micro didn't know us (I submitted a request), and virustotal came back squeaky clean. It really looks like we're out of luck because Microsoft somehow hates our host...

UPDATE: Trend Micro just updated us as, not only Safe, but also Noteworthy!