Thank you to Christopher Nash (Airtable) and Oren Friedman (Rally) for facilitating a fantastic conversation about research #democratization.

Below are some of my top takeaways.

1. Research democratization is a full-time job.
2. The democratization sweet spot is evaluative studies.
3. Start small and run pilot programs.
4. Be prepared to do a lot of education and coaching.
5. Provide oversight and a gated process.
6. Ensure synthesis is documented.

#uxresearch #userresearch