There are two very different #UX observations about #mastodon:
1. Friction
The many UX problems that everyone likes to whine about
2. Value
That people are FLOCKING here in spite of this friction!
Stop missing the forest from the trees. In my career when people used a product with bad UX you *knew* you had a great product as it actually solved a need that was worth overcoming the problems.
Should we fix the UX problems? Of course! But this is a great place to start.
@simulo @scottjenson yeah, that's a real issue.
In a corporate world we would have a sit down with the people explaining the problems, with the service designers and the UX people.
Draw some ideas on the board do some A/B tests on ideas on paper and in the wild.
Analyze results and re-iterate over and over again.
How that can work completely on GitHub/Discord/whatever?
@scottjenson @simulo maybe @sesivany could have some answers on how to handle UX in open source collaboration or have someone else on who to ask for the same question.
I get how #OpenSource software works but how design and #UX flows are handled in open source and re-iterated to achieve the underlying potential is a complete mystery to me.
@nemeciii @scottjenson @sesivany
> how design and #UX flows are handled in open source
They are usually not handled; or at least not like designers handle them. I think this is due to the very different ideas and morals of how creators of a software and its users should relate to each other: https://www.fordes.de/posts/CulturesUXOpenSource.html
E. Raymonds Essay “The Cathedral and the Bazaar” is an essay on Open Source development. It is not about open source as a legal construct but about a possible development style of bottom-up activities in a community of creators. This bottom-up style Raymond calls “bazaar” and contrasts it with the …
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