I'd like to point out that ServiceNOW is a really incredable pile of shit.
Use AI instead of hiring junior staff = stock price bump.
5 years later senior employees start to leave; there is no junior staff to promote and management panics.
Management does not want to spend money on new staff so they hire expensive contractors.
Contractors do a subpar job, charging 10x what an actual employee would cost (different budgets so its cool); and the company starts to go downhill and customers flee.
This starts a death spiral leading to either bankruptcy, acquisition, or restructuring.
The original management who approved the AI have all gone and cashed in their stock.
Just a guess at what is about to happen across the industry.
https://forums.theregister.com/forum/all/2026/03/16/servicenow_grad_jobs_ai/
ServiceNow ナレッジ記事の比較がどれもあと一歩で歯痒い(のでChrome拡張作ってみた)
https://qiita.com/_sasasaku_/items/65de72ccca7971a56526?utm_campaign=popular_items&utm_medium=feed&utm_source=popular_items
#ServiceNow plans automation of L1 Service Desk roles,
https://kensbookinfo.blogspot.com/p/infotech.html#31
How to watch #Apple #TV from anywhere
https://kensbookinfo.blogspot.com/p/infotech.html#100
Father of US-based activist sentenced in #HongKong
https://kensbookinfo.blogspot.com/p/etc.html#UnitedStates
Munster welcome back #Ireland internationals for URC
https://kensbookinfo.blogspot.com/p/ireland.html#The42
#Denmark calls early election following tense #US-Greenland
https://kensbookinfo.blogspot.com/p/ireland.html#TheIrishNews
Spyware maker sentenced to prison in #Greece for wiretapping
https://kensbookinfo.blogspot.com/p/etc-varied.html#12
#CarsonCity’s #LGBTQ+ & Friends Socials encourage you
https://kensbookinfo.blogspot.com/p/us-capitals.html#CarsonCity
#US-Iran nuclear talks resume in #Geneva amid missile
https://kensbookinfo.blogspot.com/p/etc-continents.html#Europe
#ServiceNow resolves 90% of its own #IT requests autonomously
https://kensbookinfo.blogspot.com/p/infotech.html#107
#Indiana prepares to put bitcoin in its public retirement
https://kensbookinfo.blogspot.com/p/markets.html#17
Shirley #Ballas Brings Strictly #Glamour to MSC Cruises
https://kensbookinfo.blogspot.com/p/ireland.html#ITTN
Dietitians Warn Against Eating These 29 #Foods Past
https://kensbookinfo.blogspot.com/p/business.html#52
ServiceNow launched an ambitious Autonomous Workforce product line this week and detailed the #AIgovernance features within its platform that it says will keep unsupervised virtual workers from going off the rails.
Analysts say real-world success will depend on how well protection mechanisms work in practice and how clean enterprises can make their contextual data. They also wonder about how #ServiceNow will price the product.
More analysis in my writeup:
https://www.techtarget.com/searchitoperations/news/366639250/ServiceNow-touts-AI-governance-for-its-Autonomous-Workforce