Customers in #Whalsay & #Yell left without power claiming to have been fobbed off
Households reported having no power after their prepay customer keys stopped working
Residents said #OVO had been “unhelpful”
Speaking to OVO was useless, they didn’t know anything
Another had to go off Whalsay to top up her 76 y/o great uncle’s card; he received no warning from OVO
James spent two hours on phone trying to get a solution from OVO
https://www.shetlandtimes.co.uk/2023/12/07/ovo-customers-in-whalsay-and-yell-left-without-power