Most AI experiences fail for one simple reason.
They feel cold, confusing, and "system-made."

Save your seat: https://inapp.com/reimagining-customer-experience-smarter-user-design-with-ai/

This session is about the opposite.
AI that feels human. Calm. Clear. Empathetic. And still scalable.

📅 Wednesday, Feb 25, 2026 | 🕗 8:00 AM PST | 11:00 AM EST

#InApp #CustomerExperience #UserExperience #ProductDesign #AI #ConversationalAI #DesignLeadership #DigitalExperience #ProductManagement

Generic design is dying.

This webinar will show how AI is advancing customer experience from broad segments to segments of one, enabling personalization that is practical, scalable, and useful.

Register here: https://inapp.com/reimagining-customer-experience-smarter-user-design-with-ai/

📅 Wednesday, Feb 25, 2026
🕗 8:00 AM PST | 11:00 AM EST

#InApp #CustomerExperience #DigitalExperience #ProductDesign #AI #Personalization #DesignLeadership #ProductManagement #EnterpriseUX

Celebrating 34 Years of Architectural Excellence: JK Architect of the Year Awards 2025

#TycoonWorld #JKArchitectOfTheYear
#JKAYA2025
#34YearsOfExcellence
#ArchitecturalExcellence
#IndianArchitecture
#ArchitectureAwards
#DesignLeadership
#BuiltEnvironment
#ArchitectureCommunity
#ArchitectsOfIndia
#DesignInnovation
#SustainableArchitecture
#ResponsibleArchitecture
#LegacyOfDesign
#FutureOfArchitecture
#JKCement

https://tycoonworld.in/celebrating-34-years-of-architectural-excellence-jk-architect-of-the-year-awards-2025/

Intelligence without structure is power without direction.
Departments optimise individually, but who designs how AI thinks end-to-end?
At yuj dna, meet the Agentic Experience Architect — shaping intelligence with purpose.
Read the full blog to know more: https://www.yujdesigns.com/the-future-of-intelligence-designing-systems-that-think-with-purpose/

#designleadership #designstrategy #yujdna #desingthinking #yuj

Niklas Skovholt Mortensen makes the case that #design has lost its luster as a growth and #innovation engine. Here’s what he thinks we must do to reclaim our seat at the corporate table.

#businessstrategy #designstrategy #designmanagement #designleadership #influencingdecisions

https://sloanreview.mit.edu/article/how-design-became-a-boardroom-bystander/?social_token=52932b4547a72465a8b66f1933bed79d&utm_source=linkedin&utm_medium=social&utm_campaign=sm-direct

Some nice hard-earn wisdom in here for other design leaders.

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Management Values I Didn’t Expect to Learn | Ted Goas
https://www.tedgoas.com/blog/management-values/

#designleadership

I long argued that product designers should be paid the same as product engineers, but that also means they need to do more and go beyond Figma clicking. This article builds some nice arguments around this with a little breakdown on what "more" would actually mean.

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Should Designers be Paid the Same as Engineers? | Andy Budd
https://www.andybudd.com/archives/2025/09/should-designers-be-paid-the-same-as-engineers

#designleadership

Liked the idea of balancing between wearing the company hat and being chaotic good - which is my usual mode.

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How to Be a Leader When the Vibes Are Off
https://chaoticgood.management/how-to-be-a-leader-when-the-vibes-are-off/?ref=sidebar

#designleadership

This is a great list and a good starter list for anyone getting into or practicing design leadership.

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A design manager's playbook / compass - by Uday Gajendar
https://udanium.substack.com/p/a-design-managers-playbook-compass

#designleadership #designmanagement