CRTC issues warning to Rogers over three new fees after ban takes effect
P.S.: Rogers reporting on Rogers
https://toronto.citynews.ca/2026/06/17/crtc-issues-warning-to-rogers-over-three-new-fees-after-ban-takes-effect/
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Le CRTC émet un avertissement à Rogers au sujet des trois frais après que leur interdiction est entrée en vigueur

Rogers Communications Inc. is the latest of Canada’s Big Three telecommunications providers to receive a rebuke from the CRTC over new fees introduced despite a policy meant to prohibit them. In a letter issued Tuesday, the commission says it is aware that Rogers began charging customers a new $40 device setup fee, a $25 shipping […]
Rogers responds to CRTC fee ban with new device setup charge for itself and its flanker brands
https://mobilesyrup.com/2026/06/16/rogers-launches-device-setup-charge/
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Rogers répond à l’interdiction des frais du CRTC avec un nouveau frais d’installation d’appareil pour eux-même et leurs sous-marques
// Article en anglais //
In 2026-43: "i. When a subsidized device is not provided as part of the contract, a service provider must not charge an early cancellation fee."
The decision also changes the Wireless Code with regards to canecllation fees. In the past, certain contracts without a device were allowed early canccellation fees. Now these are no longer allowed.
the #CRTC letters on Telco's fees not being acceptable
To Telus:
09-Jun: https://www.crtc.gc.ca/eng/archive/2026/lt260609b.htm
12-Jun https://www.crtc.gc.ca/eng/archive/2026/lt260612a.htm
to Bell:
06-May: https://crtc.gc.ca/eng/archive/2026/lt260506.htm
12-Jun: https://www.crtc.gc.ca/eng/archive/2026/lt260612.htm
TLDR: 2026-43 prohibits fees for devices/services needed for delivery of wireless service. CRTC rules phones and SIM cards are needed for delivery and not optional services.
Prohibition of fees that are a barrier to switching cellphone and Internet plans
2026:43 https://crtc.gc.ca/eng/archive/2026/2026-43.htm?_ga=2.83267030.1346138202.1781557340-1041500846.1766431357