doing lots of Jira and Bitbucket wrangling today, trying to get all the ducks in a row 🦆 🦆 🦆 🦆

#jira #bitbucket #amWorking

So. Earlier today, I helped a lovely American lady make a short notice rebooked trip. (We were playing Ticket To Ride, UK disruption edition).
This was from our lounge near P1 to P14.
Passenger needing station wheelchair and having a full luggage trolley of bags.
My lovely colleague A (name changed to avoid any identification) helped by pushing the passenger, I had the luggage.

We fight the crowds at P13 & 14. The disruption caused a lot of mayhem. But we get there under the 10mins we had. Get passenger on.
Get £20 thrust into my boobs, then stuffed down my tabard as I'm trying to avoid being sent to the next station.

I didn't think Americans were *that* aggressive tippers...

#AmWorking

Fixed data live on a call with a very sensitive customer.

😰

Yeah, that's not something I want to do again for a long time.

#amWorking #tightrope

Time to Do The Things.
Things are going to be Done... Today!

Hooray!

(It's The Brit Awards day. I suspect it's going to be busy)

#AmWorking

Today is Operation Concourse Presence.
I'm ok with this. The station still has a hum of travellers and the answers are simple today.

A) Go to Manchester Victoria
B) Go to tram to X (can also be Victoria)
C Go to Platform 13b (satellite lounge and wait for train to be called)
D) Go to Station Approach Rd, Stops 1, 2, 3 or 4 depending on destination.

(Do not pass Go).

#AmWorking

Hung out with a lovely bunch of trans kids and the Token Cis Ally earlier.
The kids are alright.

Was lovely to have a good chat before helping them on their way ☺️🏳️‍⚧️

(Getting paid to make trans & token cis jokes = awesome! 😋)

#AmWorking

Also, it's amazing that in 30mins, everything changes from sleepy morning vibes to a busy hubbub and the coming and going of trains.
It's a complete turnaround in feeling, much more energetic and gotta get your head in the game because now I'm very definitely "on"

#AmWorking

Good morning.

Sunday mornings are weird.
The station feels very empty, gatelines open and a very empty shed. Just 3 trains in currently.

Passengers arriving in drips & drabs.

Very sleepy vibe as the day gets off to a start.

Trains run on unusual platforms, which definitely keeps us on our toes.
It's like Station Control just wants to play with their trains.

#AmWorking

It's a Saturday morning. Duty calls.
The station is a hubbub of activity, travellers going in all directions.

Just wandered onto the concourse and platforms, trying to get a proper feeling for the day and tune into it all.

It always feels a bit disorienting at first but everything will come to me eventually and I can get on with the day.

#AmWorking