Dirk Van den PoelNov 9, 2024

Ghent University’s “Data Science for Business” (DS4B) students contribute to WEngage's GenAi-Powered Email Handling tool.

A team of DS4B students alongside #WEngage has developed an innovative AI-driven application designed to streamline email interactions and enhance customer experiences.

https://wengage.eu/en/news/wengage-launches-its-own-ai-innovations-for-customer-contact/?li_fat_id=bae6b3f3-9e6c-4726-a5e3-98fc021065ba&Account_id=510754554&utm_source=LinkedIn

#AI #MachineLearning #CS #CX #CustomerService #Innovation #DataScience #WEngage #DataAnalytics #DS4B #UGent

WEngage launches its own AI innovations for customer contact - WEngage

With proprietary AI solutions, WEngage improves customer interactions, increases efficiency and makes work more valuable for customer experts.

WEngage
Dirk Van den PoelMay 19, 2024
On Thursday, we presented our demand forecasting model using machine learning in the @FlandersMake (corelab CVAMO) company showcase series at the Advanced Engineering 2024 Conference (Antwerp Expo). Thank you Evelien, Schuyler (both DS4B students: https://www.mma.ugent.be), Patrick, and Brecht (#WEngage) for a great cooperation. #orms #dataanalytics #ml #machinelearning
Master of Science in Data Science for Business, DS4B, Master of Science in Marketing Analysis, Customer Intelligence, Master program in English in Belgium, Data Mining, Master of Science in Marketing Analysis, Business Intelligence in Marketing, Predictive Analytics, Customer Data Mining

Dirk Van den PoelOct 16, 2023
Our Data Science for Business project at #WEngage has been featured at the newspaper website De @Tijd (sponsored content). Special shoutout to Evelien Van Overberghe, Schuyler Helder, Dylan Van Mulders, and WEngage for the great cooperation! (in Dutch): https://www.tijd.be/partner/wengage/de-toekomst-van-klantcontact/geavanceerde-voorspellingsmodellen-voor-een-betere-klantbeleving/10486991.html