Maybe a departmental culture in which #CentreLinkComplianceOfficers respond to a CentreLink social worker's concerns about benefit recipients with " #SoSadTooBad " and in which #RoboDebt victims are told " #CentreLinkDoesNotMakeMistakes " is something that the government needs to apologise directly to the public about?

And tell us what they're doing to stop this abuse of #VulnerableAustralians by public servants happening?