An article about how British people are generally voice-message averse compared to other cultures and not one mention of the fact we find it discourteous to talk on the phone in the presence of others?
That's the reason we don't use voice messages, and I don't need to read any research papers to tell you that. We HATE hearing other people's phone calls, whether one side or both.
Unless you're at home alone, a voice message is never going to make a welcome appearance. 🤣
