I should not be surprised at this point, but I cannot help but still be surprised at how you can ask someone a question, be ignored multiple times, check it for yourself, tell someone the problem very directly ('your credit card won't work it's giving back insufficient funds' in this case) then be ignored multiple times again, and finally told you're wrong.

He tried again after I'd sauntered away and got mad like he didn't know what the issue was.

I fucking love working in retail man, you meet all sorts of 'interesting' people.

#retail #retailhell #work

Now employers (Mine included) are pushing more and more “integrate AI” workflow lessons and mandatory training sessions and yet for what I do as a team lead (fulfillment/grocery pickup) I still haven’t found a good use for it lmao.

Just stop already.

#ai #retailhell

Protips for #customers.

🧸 Don't ask staff to give you their staff discount.

🧸 Don't ask staff to give you their staff discount when they've already said no three times. That's harassment.

🧸 If an item doesn't scan and we have to look it up, don't say, "It must be for free then." We have heard this a hundred times and it wasn't even funny the first time.

🧸 Unless you have a disability that makes it difficult, at least make an attempt to look for what you want instead of going straight to the queue and holding everyone up while you expect the staff to leave the till and hand pick your item for you. Click and collect is an option if you're that lazy.

🧸 Treating staff with respect will get you a better service. Customers who are friendly and act with patience when they can see you're overstretched are more likely to get a minor brake adjustment or frame wipedown for free. Karens will get the absolute bare minimum they paid for and nothing more. Not being a douche will get you further.

#retail #retailhell #thisweekinretail

If people ordered fast food in the same manner they ask for items in retail electronics:

*points at menu* "Are these the prices?"

"What's the difference between the single and double patty?"

"Does it come with a bun?"

"Can I try a bite before I buy?"

"Do you have the 3.99?"

*Stands at their table 30ft away and points at the sky like you're a taxi*

"I want the burger." *No further details*

"Can you leave my burger here while I look around?"

"Burger." *Stares*

"Do you have the one that uhhhh" *arcane hand gestures*

"What's your newest burger?" *Multiple items released at the exact same time*

*Walks behind you and fishes for eye contact in silence* "BURGER?"

"My son wants the pickles uh hang on let me call them"

"Is it edible?"

"Can I eat it in the store?"

"What's the price?" *Tell them* "well the app says it was 2.49"

(Feel free to add to this ridiculous thread)

#retailhell