I support "Prioritising #Digitisation requests over hold requests for processing" - What do you think? https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/39211834-prioritising-digitisation-requests-over-hold-reque
#Alma #Almalibs #Digitization #Fulfillment #PatronServices #libraries
Prioritising Digitisation requests over hold requests for processing
Is it possible to have digitisation requests automatically prioritised to the top of a request queue over the physical item requests. Currently all physical item and digitisation requests go by the date they are placed by the patron. We find that patrons are waiting months sometimes just to get a copy of a chapter, where as if all digitisations were automatically at the top of the list they could all be processed and then items loaned to patrons.