#CityFail #CityRail #NSWTransport - The Opal+ trial ended yesterday. One expects that you would either turn it off at midnight and not in peak hour. Tap on detected, Tap off declines. Double charge for you.
I'm still peeved that their subscription service took more $ than was used and changing to PAYG meant they took that credit and said they won't pay me back.
A very classic example of a poor customer experience in the trial.
I'm still peeved that their subscription service took more $ than was used and changing to PAYG meant they took that credit and said they won't pay me back.
A very classic example of a poor customer experience in the trial.
