"[ACC] now accepts Mr Buxton has a moderate-to-severe brain injury. But says it's still coded as "mild or other" in its internal system, due to 'coding limitations'. Mr Buxton says this impacts the care he receives, and he wants it fixed."
Fair enough too, this is literally "computer says no"! It's so many levels of unacceptable I just don't have the words.
Won't somebody rid us of these turbulent offshore-hosted proprietary systems?


