Starbucks didnβt build channels. They built choreography.
π CRM, App, POS = swirl of backend logic
π€² Store, App, Home, POS = mapped frontend journey
β One pour. One reach. One unified system.
This isnβt coffee. Itβs a teardown-grade system map.
π Full breakdown β
https://ashishvarghesethomas.wordpress.com/2025/07/19/starbucks-omnichannel-top-lessons/
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