Starbucks didnโt build channels. They built choreography.
๐ CRM, App, POS = swirl of backend logic
๐คฒ Store, App, Home, POS = mapped frontend journey
โ One pour. One reach. One unified system.
This isnโt coffee. Itโs a teardown-grade system map.
๐ Full breakdown โ
https://ashishvarghesethomas.wordpress.com/2025/07/19/starbucks-omnichannel-top-lessons/
#StarbucksTeardown #OmnichannelStrategy #CustomerJourney #SystemSync #MarketingArchitecture #UXDesign #VisualMetaphor #MastodonMarketing

