Adrian Roselli, pH0Feb 18

From @LFLegal, a magistrate just has recommended the suit against UserWay (Level Access) from BloomsyBox move forward.

BloomsyBox sued UserWay for violation of the Delaware Consumer Fraud Act.

More info and links to recommendation:
https://www.lflegal.com/2025/02/userway-overlay-lawsuit/#article-updates

#overlays #UserWay #LevelAccess

Another Web Access Overlay Company Sued by a Small Business

Another class action lawsuit has been filed by a small business that purchased an overlay monthly subscription, yet still got hit with a lawsuit claiming its website was not accessible. This suit against UserWay by a small online florist, described below, is similar in scope to the class action laws

Law Office of Lainey Feingold
Show threadAdrian Roselli, pH0May 27, 2025

But back to Michael's effort — it seems to validate things have not improved nearly two years after #UserWay / #LevelAccess had that hilarious failure with LLM-generated “accessible” code supposedly trained on its own stuff.

Ref: http://FuxMyCode.ai/

#UserWay Will Get You Sued

Disclaimer: This post and the headline is my opinion. I provide verifiable facts throughout to inform that opinion. I say this because French overlay vendor FACIL’iti has filed at least two frivolous lawsuits, and given overlay vendors tend to follow the same business practices, it is reasonable to assume UserWay…

Adrian Roselli
Adrian Roselli, pH0Feb 17, 2025

From @LFLegal:

New on LFLegal: Another small business filed a federal class action lawsuit against a web #accessibility #overlay company. Why was UserWay sued? It believed the hype, licensed the software, and still got sued by a #blind person who couldn't use the site. #disability
https://www.lflegal.com/2025/02/userway-overlay-lawsuit/

From me: #LevelAccess is #UserWay now, remember that.

Another Web Access Overlay Company Sued by a Small Business

Another class action lawsuit has been filed by a small business that purchased an overlay monthly subscription, yet still got hit with a lawsuit claiming its website was not accessible. This suit against UserWay by a small online florist, described below, is similar in scope to the class action laws

Law Office of Lainey Feingold
Chris SmartAug 27, 2024

Help further digital #accessibility #research by completing this anonymous survey by August 29. Conducted in partnership with #LevelAccess, #IAAP, and #G3ict. Findings will be published in aggregate in our annual State of Digital Accessibility Report, a key resource for digital accessibility #education and progress benchmarking.

https://levelaccess.surveymonkey.com/r/NXCTZX9

Sixth Annual State of Digital Accessibility Survey

Take this survey powered by surveymonkey.com. Create your own surveys for free.

Adrian Roselli, pH0May 16, 2024

Oh hey, it’s #GAAD.

Be on the lookout for the (mostly corporate) performative A11yship of #GAAD which is about to fill your timelines.

A couple years ago I demonstrated #overlay companies as the worst offenders:
https://adrianroselli.com/2022/05/the-performative-a11yship-of-gaad.html

#accessiBe #AudioEye #FACILiti #LevelAccess #UserWay #accessibility #a11y

The Performative A11yship of #GAAD

For context on the title, working backward from the end, GAAD is Global Accessibility Awareness Day. Its purpose, as explained at accessibility.day, is to get everyone talking, thinking and learning about digital access/inclusion and people with different disabilities. A11yship is a play on the numeronym for accessibility (a11y) and the…

Adrian Roselli
Adrian Roselli, pH0May 3, 2024

Irony.

It's unfortunate when good messages are undercut (while also validated in this case?) because the site hosting them uses an #accessibility #overlay. In this case, #UserWay by #LevelAccess.

Edited to add link to valuable article: https://www.c-q-l.org/resources/articles/many-disability-professionals-dont-understand-ableism/

Many Disability Professionals Don’t Understand Ableism - The Council on Quality and Leadership

By Carli Friedman, CQL Director of Research While ableism is really common, including among disability professionals, a lot of people are ableist without knowing it. It’s really hard to stop being ableist if you don’t understand that what you are doing or saying is ableist. In order to stop being ableist, one of the first... Read more »

The Council on Quality and Leadership
Show threadAdrian Roselli, pH0Apr 17, 2024

I memorialized this in my post tracking #UserWay / #LevelAccess bad behavior:
https://adrianroselli.com/2021/09/userway-will-get-you-sued.html#FakeForbes

Broader reach and easier than finding this thread.

#accessibility #a11y

#UserWay Will Get You Sued

Disclaimer: This post and the headline is my opinion. I provide verifiable facts throughout to inform that opinion. I say this because French overlay vendor FACIL’iti has filed at least two frivolous lawsuits, and given overlay vendors tend to follow the same business practices, it is reasonable to assume UserWay…

Adrian Roselli
Show threadAdrian Roselli, pH0Apr 13, 2024

I have updated three posts on my site with this info (mostly the same content, tweaked for each post):

• “#UserWay Will Get You Sued”
https://adrianroselli.com/2021/09/userway-will-get-you-sued.html#CGDoJ

• “ADA Web Site Compliance Still Not a Thing”
https://adrianroselli.com/2022/03/ada-web-site-compliance-still-not-a-thing.html#Update09

• “‘Accessibility at the Edge’ W3C CG Is an Overlay Smoke Screen”
https://adrianroselli.com/2022/09/accessibility-at-the-edge-w3c-cg-is-an-overlay-smoke-screen.html#Update05

Misrepresentation and misuse of the W3C brand and its employee / contractor relationships is the UserWay (now #LevelAccess) norm.

#overlay #accessibility #a11y

#UserWay Will Get You Sued

Disclaimer: This post and the headline is my opinion. I provide verifiable facts throughout to inform that opinion. I say this because French overlay vendor FACIL’iti has filed at least two frivolous lawsuits, and given overlay vendors tend to follow the same business practices, it is reasonable to assume UserWay…

Adrian Roselli
Show threadAdrian Roselli, pH0Apr 11, 2024

Consider when reading obvious puff pieces like this one:

“How Level Access Acquiring UserWay Transforms The Web Accessibility Market”
https://web.archive.org/web/20240409112122/https://www.forbes.com/sites/gusalexiou/2024/04/09/how-level-access-acquiring-userway-transforms-the-web-accessibility-market/

Signs this is astroturfing:

• Claims it is ‘AI’ (it never was, & UserWay’s first LLM effort is still a gag),
• effusive positive terms to describe it and #LevelAccess,
• ignores heaps of (real) press critical of UserWay,
• no other sources,
• #UserWay has a history of doing this (see its overlay Community Group).

#accessibility #a11y

How Level Access Acquiring UserWay Transforms The Web Accessibility Market

Level Access’ recent acquisition of AI web accessibility pioneer UserWay has the potential to disrupt the market in unprecedented ways.

Forbes
Adrian Roselli, pH0Apr 7, 2024

FT article that references #AudioEye, #accessiBe, #UserWay (#LevelAccess), and #EqualWeb along with #overlays in general:
https://front-end.social/@tink/112228546128718031

Non-paywall link:
https://archive.is/MRhll

While it mischaracterizes the crappy algorithms as ‘AI’, the output is still shitty for users regardless of branding.

#accessibility #a11y

Léonie Watson (@[email protected])

"Blind internet users struggle with error-prone AI aids", reports an article in the Financial Times: https://www.ft.com/content/3c877c55-b698-43da-a222-8ae183f53078 #FT has a paywall but three articles can be accessed for free if you register. TLDR is that AI #accessibility widgets over promise and under deliver. Repeatedly. #AI #GenerativeAI #a11y

Front-End Social