Instagram’s AI Support Bot Made a Costly Mistake. It’s a Warning For Every Company
Getty Images Sometime last weekend, hackers asked Meta’s AI support bot for access to someone else’s Instagram account. The bot said yes. The method, reported first by 404 Media, was almost insultingly straightforward: instruct the chatbot to add a new contact email to a victim’s account, confirm the change with a code sent to that email, then use it to reset the password. In some cases, all that was also needed was a VPN to spoof the victim’s location.......Continue […]
Instagram’s AI Support Bot Made a Costly Mistake. It’s a Warning For Every Company
Getty Images Sometime last weekend, hackers asked Meta’s AI support bot for access to someone else’s Instagram account. The bot said yes. The method, reported first by 404 Media, was almost insulti…


