Much food for thought at the tradeoffs between usability, security, and more. A consumer protection authority (CCPA) in India fined Zepto INR 700,000 a few months ago for using dark patterns. The amount is chicken feed compared with how much they may have ripped consumers off via those patterns.
#FrictionlessDesign #UXDesign #DarkPatterns #EthicalUX #DigitalWellbeing #HumanCenteredDesign #UserExperience #DesignEthics #AttentionEconomy #CognitiveLoad

