Anna NicholsonAccessible rail travel and people faking disability:
You’ve probably heard of mystery shoppers – people who act as customers on behalf of consumer organisations etc.
And one way for the Department for Transport in England and Wales to monitor rail accessibility would be to use disabled mystery shoppers
You might think so anyway
But no, they (or at least the market research company acting on their behalf) have been using non-disabled mystery shoppers *pretending* to be disabled: https://www.disabilitynewsservice.com/rail-companies-are-using-access-stats-from-mystery-shoppers-who-pretend-to-be-disabled/
WTAF?! 😳
#FakingDisability #disabled #rail #UKPolitics #EnglandAndWales #DepartmentOfTransport
Rail companies are using access stats from mystery shoppers who pretend to be disabled
Rail companies are using evidence on the accessibility of their rail services that has come from “mystery shopping” exercises carried out by freelance workers pretending to be disabled, Disability …