The Conversation: ‘Sorry, I didn’t get that’: AI misunderstands some people’s words more than others. “You have probably had the frustrating experience of calling your bank or utility company and needing to repeat yourself so that the digital customer service bot on the other line can understand you…. Linguistics and computer science researchers have shown that these systems work […]

https://rbfirehose.com/2025/01/28/sorry-i-didnt-get-that-ai-misunderstands-some-peoples-words-more-than-others-the-conversation/