Instagram’s AI Support Bot Made a Costly Mistake. It’s a Warning For Every Company

Getty Images Sometime last weekend, hackers asked Meta’s AI support bot for access to someone else’s Instagram account. The bot said yes. The method, reported first by 404 Media, was almost insultingly straightforward: instruct the chatbot to add a new contact email to a victim’s account, confirm the change with a code sent to that email, then use it to reset the password. In some cases, all that was also needed was a VPN to spoof the victim’s location.......Continue […]

https://onlinemarketingscoops.com/2026/06/06/instagrams-ai-support-bot-made-a-costly-mistake-its-a-warning-for-every-company/

Instagram’s AI Support Bot Made a Costly Mistake. It’s a Warning For Every Company

Getty Images Sometime last weekend, hackers asked Meta’s AI support bot for access to someone else’s Instagram account. The bot said yes. The method, reported first by 404 Media, was almost insulti…

Online Marketing Scoops

The Conversation: ‘Sorry, I didn’t get that’: AI misunderstands some people’s words more than others. “You have probably had the frustrating experience of calling your bank or utility company and needing to repeat yourself so that the digital customer service bot on the other line can understand you…. Linguistics and computer science researchers have shown that these systems work […]

https://rbfirehose.com/2025/01/28/sorry-i-didnt-get-that-ai-misunderstands-some-peoples-words-more-than-others-the-conversation/

‘Sorry, I didn’t get that’: AI misunderstands some people’s words more than others (The Conversation) | ResearchBuzz: Firehose

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