Called BUPA as my insurance annual charge was quoted at 160% of the 1st-I-checked competitor's quote for a minimalist cover.

After jumping through hoops for some 5 minutes BUPA tells me there is a 30 minute wait. Or I can get a "secure messaging conversation" link texted to me.

I go for the "secure messaging conversation".
The fuckers send me a link to themselves on various apps WhatsApp etc.

Back to get on the 30min queue.

#Australia #HealthInsurance #ConsumingIn2026 #CustomerFuckage #BUPA