Mastodawn

Im Gegensatz zu den #Mavic #CXP Pro, die so weich sind, das ich im #Bianchi schon das dritte Hinterrad eingebaut habe und demnaechst auf Carbonfelgen wechseln werde.

#carbonstattkondition #rennrad #fahrrad #cycling

Ken Yeung Oct 12, 2024

NEW BLOG: Can AI make it less agonizing to call customer support? On the sidelines of @zendesk's #AI Summit this week, I asked how the company is changing the dreaded IVR phone system to make it more humanizing.

https://thelettertwo.com/2024/10/11/ai-economy-why-zendesk-bets-ai-restores-humanity-customer-service-calls/

#technology #CXP #innovation #artificialintelligence #customerservice

The AI Economy: How Zendesk Uses AI to Improve Call Centers

Can AI improve the way people call customer service numbers? Zendesk's Kevin Boyle explains how AI is restoring humanity to the dreaded IVR phone system.

Ken Yeung