NHS joint ops disrupted amid bone cement supply problems - https://www.bbc.co.uk/news/articles/cy8gexml5xro
"Heraeus Medical said it had experienced a critical machine failure at its main site when it was in the process of upgrading its production processes." - that's just a placatory. If Heraeus really mean to be transparent in their communications on this issue they would detail fully the type of machine and what went wrong.
Are they talking about a computer - if so which make, model and OS - or a piece of industrial machinery - if so, which make and model and why did the upgrade go wrong? Where were the change control processes?
They haven't specifically said but the letter could be read as referring to industrial machinery.
Do better, Heraeus.
#Heraeus #NHS #BoneCement