My timeline is full of fire hydrants running out and people blaming each other. Great #RCA and #blamelesspostmortem culture here…

The correct headline here would blame the system that allowed good-faith actors to easily break a high-impact nationwide production system by accident.

#blamelesspostmortem

@rodhilton @KayOstas I am betting Twitter no longer has a #BlamelessPostMortem #culture, I guess we will see how a #WhoCanWeFireNow culture works out for them.

I found this old discussion on the concept:

https://sre.google/sre-book/postmortem-culture/#:~:text=A%20blamelessly%20written%20postmortem%20assumes,light%20for%20fear%20of%20punishment.

"A blamelessly written postmortem assumes that everyone involved in an incident had good intentions and did the right thing with the information they had."

Google - Site Reliability Engineering

Just heard this from a friend: "Someone at work attempted to delete one #Terraform provisioned DB on AWS. Accidentally deleted all our DBs from AWS."
I'm hoping that they've practiced disaster recovery and recovery from backups enough times to, you know, recover from this rather effortlessly... #BlamelessPostmortem #HugOps #InfraAsCode