@themarkup @jonkeegan @[email protected]
Can't tell you how much I appreciate this reporting calling attention. Thank you.
#BehavioralHealthLink shows up on the list. Dr. John Draper was w/ #VibrantEmotionalHealth for years (#SAMHSA 's grantee contractor for #988Lifeline), is now President of Research & Development at #BehavioralHealthLink which is researching so-called sentiment analysis & operates GCAL (Georgia).
Behavioral Health Link develops & markets #CrisisLines services to #988Lifeline providers. One of their offerings: "Voice-Currently in R&D, voice analysis technology to provide real time feedback on a caller’s emotional state to improve care delivery."
http://web.archive.org/web/20221202203617/https://behavioralhealthlink.com/saas/
Notice "VOICE - powered by MIMOSYS" (scroll down) at the taken-down webpage archive link above. Here's an article about the MIMOSYS "Mind Monitoring" system. https://openaccessgovernment.org/voice-analysis-technology-2/79800/ references at bottom of article.
The exploitation of vulnerable persons needs stop.
Cyrano de Bergerac approach to #CrisisLines care is coming.The software "AI" LLM will feed the volunteer their lines with the "probably right thing to say", based on calibration off unethically sourced data. Complete with probabilities of success, real-time effectiveness scores.
Keep an eye on these places in or near this space.
#Salesforce #BehavioralHealthLink #VibrantEmotionalHealth #988Lifeline #7Cups #CrisisTextLine #TheTrevorProject
The privatization of crisis care is here #CrisisLineIndustry. Data-driven has its good side. What disturbs me is these are thieves of data from all those sensitive, private words, without consent, into private sector " #AI " systems. USA has closely aligned private to #988Lifeline.
Example for-profit:
5 Lanes Crisis Partners, and yes one of the lanes is data/software.
https://fivelanescrisis.com/who-we-are/
Dr. John Draper was w/ #VibrantEmotionalHealth for years (#SAMHSA 's grantee contractor for #988Lifeline), is now President of Research & Development at #BehavioralHealthLink, which is researching so-called sentiment analysis & operates #GCAL (Georgia).
Receipts for Behavioral Health Link here (they took this page down) Scroll to "VOICE-powered by MIMOSYS"
http://web.archive.org/web/20221202203617/https://behavioralhealthlink.com/saas/
Article link about the MIMOSYS "Mind Monitoring" system: https://openaccessgovernment.org/voice-analysis-technology-2/79800/
references at bottom of article. I worry about this #AIHype, harms it can bring to vulnerable + profit motive.
I believe that crisis line conversations, and the people that have them, should be protected from exploitation. "Use" of the conversations afterwards, without informed, meaningful #consent, is exploitation.
Some of the "uses" include perpetual storage (for future exploitation), and in-house algorithms reporting "effectiveness"; and I suspect: calibration of so-called sentiment detection algorithms, "AI"-type so-called predictors of risk.
I'm trying to locate the sources of data that certain companies, such as #BehavioralHealthLink and #VibrantEmotionalHealth are using and in US we have a problem where private corporations contract with government agencies, shielding themselves with proprietary software claims, shielding as not being subject to public record laws. It can be unraveled but it's going to take an organized effort, many more people, and time. For awareness. #NLP " #AI "
Tim Reierson