Speak to your client about Shadow AI

Here's what to say about shadow AI and why it matters for your client’s security. Then adjust your MSP package to include the solution.

https://www.thirdtier.net/2026/06/25/speak-to-your-client-about-shadow-ai/

Next in the series of redesigning your MSP for the next 10 years.

https://www.thirdtier.net/2026/06/21/taming-shadow-ai-before-it-tames-you/

Taming Shadow AI Before It Tames You

Discover how automation can be misleading. Understand the true needs for the MSP of the future and the role of Shadow AI.

https://www.thirdtier.net/2026/06/21/taming-shadow-ai-before-it-tames-you/

Speak to Your Clients About Insecure USB Drives

How to talk to your client about the problem with cheap USB drives: USB keys, AKA thumb drives, are being hacked during manufacturing in China. We're recommending that anyone who doesn't need them destroy the ones they have. And for everyone that does need one, we can purchase secure models. Those are expensive, over $100 each. We'll need to find out who really needs them and who can simply use OneDrive to move files around.

https://www.thirdtier.net/2026/06/16/speak-to-your-clients-about-insecure-usb-drives/

New article drop. It might suprise some of you that I think you should scrap your duplicate policies and use these instead. I explain why inside.

https://petri.com/microsoft-365-baseline-security-mode-not-a-flip-switch/

I'll be speaking at this conference as part of a panel that's about M&A but actually not. It's about running a great MSP. I have a discount code you can attend at 75% off -- it's THIRDTIER. Use it when you register at

Registration: smbonlineconference.com
brings registration to $99!

Email threats are probably how your cilent is going to lose money to criminals are get their identity stolen. You need to talk to them about this important issue. Do it at your next meeting. Here's how

https://www.thirdtier.net/2026/05/19/speak-to-your-clients-about-email-threats/