ThirdTier Amy

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Lover of all things SMB IT. Blog, writer, speaker, trainer, peer groups, papers and Microsoft 365. Owner of Third Tier and Sell My MSP. Microsoft MVP for 18 years - so far. When I'm not doing that, it's sailing, gardening, hiking, photography and just generally being outdoors.
Websitehttps://thirdtier.net
LinkedInhttps://linkedin.com/in/amybabinchak
Newsletterhttps://mailchi.mp/thirdtier/small-business-tech-news

AI is already reshaping what SMBs expect from their MSP. They’re reading the headlines, their vendors are talking about Copilot and automation, and they’re wondering:

“𝘞𝘩𝘢𝘵 𝘥𝘰𝘦𝘴 𝘵𝘩𝘪𝘴 𝘮𝘦𝘢𝘯 𝘧𝘰𝘳 𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴, 𝘢𝘯𝘥 𝘤𝘢𝘯 𝘺𝘰𝘶 𝘩𝘦𝘭𝘱 𝘶𝘴?”

You can either shrug and say “we’re looking into it”…
…or show up with a clear, governed, secure AI offering that fits their risk profile and your stack.

That’s why I built Creating Your AI MSP Package, an online version of my in‑person course on developing an AI offering in your MSP
https://coassemble.com/c/0ZKD2Z

Developing your AI services

In this course collection I cover everything to consider when building your AI service offerings from Acceptable Use to Data Governance with Manage, Monitor and Secure always present. This is not a course to teach you to use AI, rather it is a course to bring to light all of the things to consider when building your AI services within you IT department or MSP. The course ends with a strategy for marketing you new set of services.

Existing router in stores and stock can be sold. But then? You can bet the scalpers are already grabbing the stock.
https://gizmodo.com/fcc-bans-all-new-routers-not-made-in-america-2000737176
FCC Bans All New Routers Not Made in America

Routers the FCC has already approved can still be sold, but further approvals of foreign-made routers will not be issued.

Gizmodo

The online course walks you from “AI is interesting” to “here’s our AI consultancy offering and how we’ll roll it out.

👉Clarify what AI services you should offer

👉Package AI into billable projects and recurring services

👉Confidently talk to clients about AI, governance, and risk

https://coassemble.com/c/0ZKD2Z

https://coassemble.com/c/0ZKD2Z

Developing your AI services

In this course collection I cover everything to consider when building your AI service offerings from Acceptable Use to Data Governance with Manage, Monitor and Secure always present. This is not a course to teach you to use AI, rather it is a course to bring to light all of the things to consider when building your AI services within you IT department or MSP. The course ends with a strategy for marketing you new set of services.

Defense for Voice Phishing - Creating your AI services package - Why is integrated AI like having multiple monitors? 4 things to know and 4 things to do

https://link.publicate.it/pub/81be49507591ca

If you’re serious about making money from AI as a Service—and not just dabbling—this is your build‑it‑right‑the‑first‑time course.

Enroll in the online Creating Your AI MSP Package course
https://coassemble.com/c/0ZKD2Z

Developing your AI services

In this course collection I cover everything to consider when building your AI service offerings from Acceptable Use to Data Governance with Manage, Monitor and Secure always present. This is not a course to teach you to use AI, rather it is a course to bring to light all of the things to consider when building your AI services within you IT department or MSP. The course ends with a strategy for marketing you new set of services.

After you take this class, you'll be ready to create:

💠A complete AI consultancy plan

💠Ready to roll out as projects and MRR services

Battle‑tested in a mastermind of MSP peers. This course works.
https://coassemble.com/c/0ZKD2Z

Developing your AI services

In this course collection I cover everything to consider when building your AI service offerings from Acceptable Use to Data Governance with Manage, Monitor and Secure always present. This is not a course to teach you to use AI, rather it is a course to bring to light all of the things to consider when building your AI services within you IT department or MSP. The course ends with a strategy for marketing you new set of services.

𝗪𝗵𝗮𝘁 𝘄𝗶𝗹𝗹 𝘆𝗼𝘂 𝗱𝗼 𝗶𝗻 𝘁𝗵𝗶𝘀 𝗰𝗼𝘂𝗿𝘀𝗲?

➕Create your AI acceptable use framework

➕Map data governance and compliance responsibilities

➕Define security and monitoring around AI use

➕Plan integrations (PSA, RMM, M365, Copilot, etc.)

Take the online version at a fraction of the inperson cost
https://coassemble.com/c/0ZKD2Z

Developing your AI services

In this course collection I cover everything to consider when building your AI service offerings from Acceptable Use to Data Governance with Manage, Monitor and Secure always present. This is not a course to teach you to use AI, rather it is a course to bring to light all of the things to consider when building your AI services within you IT department or MSP. The course ends with a strategy for marketing you new set of services.

Create your AI management package

Unlock the potential of AI with our Managing AI course designed for MSPs. Learn to create effective AI management packages.

https://www.thirdtier.net/2026/03/20/create-your-ai-management-package/

Create your AI management package

Unlock the potential of AI with our Managing AI course designed for MSPs. Learn to create effective AI management packages.

Breaking news! AI image generators can spell!

Find out how AI can spell and enhance your images by easily editing text with M365 Copilot's latest features.

https://www.thirdtier.net/2026/03/20/breaking-news-ai-image-generators-can-spell/

Breaking news! AI image generators can spell!

Find out how AI can spell and enhance your images by easily editing text with M365 Copilot's latest features.

Stop drowning in M365 security changes: Join our continuing education program for admins and security pros

Maximize your learning with Continuing Education tailored for M365 Admins, covering critical security and configuration updates monthly.

https://www.thirdtier.net/2026/03/20/stop-drowning-in-m365-security-changes-join-our-continuing-education-program-for-admins-and-security-pros/

Stop drowning in M365 security changes: Join our continuing education program for admins and security pros

Maximize your learning with Continuing Education tailored for M365 Admins, covering critical security and configuration updates monthly.