Just experienced this remarkable exchange when trying to cancel a software product...
me: hi, i deleted my account with your GDPR process but the subscription payment still processed. now i can't re-login or create a new account with that same email.
them: okay what's your first and last name
me: hm okay, 'zach edwards'
them: okay are any of these emails yours: [lists of other customers emails who have the same name as me, none are my emails]
me: omg what the fuck no, this is wild. please tell your manager you're breaking a bunch of laws. I'm going to dispute this with my credit card company. holy shit. this is so bad. good luck!
<fin>


