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RE: https://mastodon.social/@256/116177889827977437
What I would give to go back to REAL design…
This is a valuable lesson for any manufacturer: never awaken the nerd sleeping inside your customer, because his wrath shall be terrible.
In this case the warning was quite literal.
The company annoyed a buyer enough to push him into full blown nerd mode. He tore the product apart, reverse engineered every part, and then published a step by step guide showing exactly how to disable "kill switch" that prevented the use of the product without the vendor spying on the user.
What started as a minor grievance became a public, technical exposé that left the maker exposed and embarrassed.
Moral of the story: underestimate your users at your own peril.
The Day My Smart Vacuum Turned Against Me
Update: This post seems to have struck a nerve and went very wide. As I will not be able to answer every comment, I want to add a few points:
Would you allow a stranger to drive a camera-equipped computer around your living room? You might have already done so without even realizing it. The Beginning: A Curious Experiment It all started innocently enough. I had recently bought an iLife A11 smart vacuum—a sleek, affordable, and technologically advanced robot
Why do we say 'slept like a baby'? Babies wake up every two hours crying.
I want to sleep like my cat. 14 hours, no responsibilities, zero regrets.