Today, I had to call and cancel some services my dad had.

One, I gave up on. it was AAA Florida. Apparently the phone number on his account wasn't the phone number on his phone, and no matter what I did, despite having his account number right in front of me, the system refused to allow me to talk to an agent. Worse? They attempt to geolock their web presence, so being in Washington, I have to go through multiple hoops to try and get to the Florida website. But you can't submit a request through their website unless you're logged in... and my dad never appeared to set up an account.

CenturyLink was a bit better, although they kept asking for things that I couldn't give them, and I kept responding with, "I don't have that information and can't get it for you because he's dead." Oh, by the way, if I can't get the modem back to them within a month, there'll be a $100 charge on the account. No grace for people, even when they're dead.

DirecTV was the winner in the bunch - easiest to get through (only 3 automated prompts!) and I don't need to return the equipment, just recycle as needed.