Security colleagues - I'm looking for help with a public interest project.
For those of you who don't know me yet, I'm an Ottawa, Canada-based cybersecurity consultant. I've been in the field for almost 30 years, and my consulting company is also licenced as an investigation agency in the Province of Ontario. As a result, I regularly receive calls (often referred by other investigators) from people who have concerns about the security of their computers, phones, tablets, online accounts, etc.
Some callers are just paranoid. Others are escaping from domestic violence or dealing with other high-conflict situations and have legitimate safety and security concerns.
While there are exceptions, local law enforcement generally doesn't have the skills or resources to help someone who believes that their devices are being used to spy on them.
Many people have an unrealistic idea of what digital forensics entails. I find myself regularly explaining that, yes, I could examine their PC and look for spyware. But, even if I find it, the likelihood of being able to provide acceptable evidence of who installed it is extremely low. And then there is the cost. Unfortunately, those who need help the most also tend to be the least able to pay for it.
While I'm happy to take them on as a client, the vast majority of these people need to secure their accounts and possibly factory reset their devices. For us in the field, that seems very straightforward. But for others, it's like climbing a mountain. They don't even know where to start.
A lot of the resources are out there if you know where to look. Apple has articles on how to reset an iPhone. Facebook and Google have articles on how to secure your account, etc. But what's missing is a URL we can send someone that can help them get from "I think my ex is tracking my phone and reading my messages" to a more secure situation.
I'm planning to set up a free public site in a wiki format with restricted editing to maintain integrity.
Are you willing to help by taking on a single product/service, owning the page, and keeping it up-to-date? Most of the popular products and services already have pages on how to secure accounts or reset the device, so many of these pages will be an introduction, specific recommendations, and links to the appropriate page.
Also, if this reaches anyone who has expertise in selecting and maintaining open source wiki software, I'd love any advice you can offer.
Thanks!