#Infosec #Philosophy #ADHD #Privacy #MediaPreservation
GNU Terry Pratchett| GitHub | https://github.com/securitywriter |
| Threads | https://www.threads.net/@securitywriter |
| Locale/Language | 🇬🇧🇯🇵🇮🇪🇪🇺 |

#Infosec #Philosophy #ADHD #Privacy #MediaPreservation
GNU Terry Pratchett| GitHub | https://github.com/securitywriter |
| Threads | https://www.threads.net/@securitywriter |
| Locale/Language | 🇬🇧🇯🇵🇮🇪🇪🇺 |
I always try to be courteous and understand of those doing customer support. I've been in the trenches in that role in a past life. It's a hard, gruelling job if you have a conscience.
At this point, though, after being given the pre-treatment by their AI powered rage-fluffers, I'm fully prepared to go fucking nuclear on a hair trigger.
ESPECIALLY if you don't make a distinction between AI and human interaction.
How is this a good customer experience?
"The Best Conversational AI Platform for Business"
We're in good hands.
Very odd interaction with Nationwide Building Society today:
Almost like the support staff have accidentally sent the message direct to me, instead of their AI agent.
I hate this timeline.