@FuturisticRobert @yacc143 @briankrebs
You're not wrong, Robert. As stated I am compressing and rescuing 3TB of data manually because I don't have a Fortune 100 support contract to override a confirmed theft. It shouldn't take a journalist like Brian Krebs and a formal legal notice to get a human in the loop, but here we are. Rescuing the data first, mailing Redmond second. Which by the way I have notarized and mailed.
Spot on, Andreas. The 'captive audience' trap is exactly why they feel comfortable leaving a bot in charge of my livelihood. This isn't just a support fail; it’s a denial of digital property rights. Moving 3TB of data manually is my 'jumping ship' moment. Redmond can keep their fences; I just want my data back.