#Salesforce is acquiring #AI #customerservice platform #Fin for $3.6 billion to enhance its Agentforce platform. Fin’s #AIagent, powered by the Apex model, can handle various customer queries across multiple channels. This acquisition aims to bolster Salesforce’s offerings in the competitive agentic AI market. https://www.cnbc.com/2026/06/15/salesforce-ai-customer-service-fin-acquistion.html?eicker.news #tech #media #news