JA WestenbergJun 6
The fastest way to ruin a good product is to start listening to the loudest customer
Show threadThe Witch of Crow BriarJun 6
@Daojoan I feel like Microsoft read this 25 years ago and went “ooh, thanks for the tip!!” 🤦🏼‍♀️
Show threadDP0Jun 6
@crowbriarhexe @Daojoan Microsoft does not listen to their customers at all. They're asking their marketing team to tell them what the customers want and then it's the loudest member of the marketing team that gets heard.
Show threadOffbeatmammalJun 6
@DP0 @crowbriarhexe @Daojoan working there it certainly felt like that - even with a valid customer use case you still had to get marketing folks to agree that it would be a newsworthy change. Was very frustrating to see over complicated and complex features created because product marketing thought they were cleverer than anyone else
Show threadwaldi
@Offbeatmammal @DP0 @crowbriarhexe @Daojoan Even from the outside I tend to say: Microsoft have the tendency to build the most complex solution.
Jun 6 at 8:37amWeb