Thomas ◉ talk to usersEvery company claims to have a "culture of learning from mistakes."
Then something goes wrong and the first question is: "Who did this?"
You don't have a failure culture. You have a blame culture with better marketing.
Tuchowski@nobsagile Well, sometimes it's necessary to ask "who did this" to determine what was going wrong. But not to blame.
@adipoeserPursch maybe better ask “what was the cause”? And my default answer if someone tells me something went wrong is always “Good!”. Why? Because we have a chance to learn.
@nobsagile Agree.