Urban CameraMay 11

Time to get out and about again, and today's destination is Wuppertal. The route goes from Bremen to Osnabrück, Essen, Wuppertal. The first problems are already cleared out of the way, where a quicker journey with more transfers is no longer available.

Here's hoping it goes well. The first coffee has been bought, a seat secured, and we're just waiting for the off.

#life #travel #train #Bremen #Wuppertal #Osnabrück #Essen

Show threadTim Ward ⭐🇪🇺🔶 #FBPEMay 11
@uc That is no ****ing way to treat a customer. Should lose their job.
Show threadUrban CameraMay 11
@TimWardCam I don't think you'll find too many people here who agree with you. Firing someone just for a simple comment, over what was effectively an insult, is very north American, not European, not reality.
Show threadTim Ward ⭐🇪🇺🔶 #FBPEMay 11
@uc Well, maybe, but I'd expect some retraining at the very least.
Show threadUrban CameraMay 11

@TimWardCam

For the "customer". The drivers rarely have any control over what happens underway, so there's no need to insult them. Even my continual comments about delays, missed trains, which are frequent for a traveller like me, don't sink to insults of the staff.

Show threadTim Ward ⭐🇪🇺🔶 #FBPEMay 11
@uc No. I frequently look at my watch whilst travelling, I'm interested in things like whether I'll get to the meeting on time, whether I'll be able to catch the connection, and so on. Interpreting that as rudeness is bizarre.
Show threadUrban CameraMay 11

@TimWardCam

It depends on how it is done. This was clearly with other actions, and an obvious comment on a slight delay outside of the driver's control. I have experienced it myself as a driver and, with all the stress involved with these sort of jobs, it is not pleasant.

Show threadTim Ward ⭐🇪🇺🔶 #FBPEMay 11
@uc I still prefer what most drivers usually do, which is to apologise for the delay, explain how much of it they think they can make up, and, on a really good day (quite often they won't know themselves) give some idea as to the cause
Show threadUrban Camera

@TimWardCam

That happens and happened too. It is a requirement in German trains to explain and apologise for delays over ten minutes.

May 11 at 4:31pmWeb