Miakoda May 11

Whatever you do, don't use #CashApp. Their support will simply insist you repeat the steps that aren't working, won't fix it, and when you don't want to be their customer anymore, they will not allow you to close your account. Even after filing formal complaints, they will refuse to close your account or delete your info. Their business model is to just keep customers without consent. They are absolutely untrustworthy!

Please boost far and wide, warn others!

Show threadMiakoda May 11
So the details...
There was a point at which #CashApp no longer worked on my phone. It was a surprise.
The app isn't even available for my current phone, and attempting to run it on my old phone results in them "not being able to prove the account is mine" and thus, can't log in. So, I wanted to close my account and delete my info. Can't, there's a balance. A nickle.
I logged in via web browser. You can't withdrawal or send a nickle.
Show threadMiakoda May 11
I attempted to lose the nickle by buying and selling a few cents of bitcoin till it ate up my nickle. That stopped working at a penny. So there is now a penny left in the account. You cannot withdrawal or send a penny.
There MIGHT be $1.33 in "stocks", I can't quite tell. You can't get there on the web browser. Since I can't log in to the app, I can't get there in the app either.
I have told them this. I have told them I'm willing to forfeit whatever is left in there.
Nope, they refuse.
Show threadMiakoda May 11
So to recap...
Can't send or withdarawl a nickle, and certainly not a penny.
I can't quite tell if I have a buck and change in "stocks" becauise I can't get there on the web, and can't run the app.
Not allowed to forfeit.
And since it's not $0.00, can't close it.
Since I can't close it, they won't delete my information.
Support refuses to do anything about any of this.
Show threadMiakoda 
Oh hillarious. Now it's stuck as a penny of bitcoin.
May 11 at 2:42amWeb
Show threadSolithaMay 11

@hellomiakoda I've never used the app, so I may be totally talking out of my ass here and I hope you forgive me if I'm completely off base.

How about adding enough money to send, and then sending the entire balance to someone? Maybe a friend or charity or whatevs.

Obvs the possible "stocks" might cause an issue, but at least the cash balance would be zeroed out. Maybe?