🖨️

My new printer stopped working under #LinuxMint the other day. Re-adding it resulted in a general error message.

Finally found the solution:

In the printer's "location" field, I had specified "Mein Büro" ("My office" in German). And Cups does not like umlauts in that field. 😶

After removing the "ü", the printer worked.

Maybe this information will be helpful to someone, at some point. 🙂

#printer #linux #cups #problemSolving #debugging #umlaut

@duke_of_germany

Herzog von Deutschland,

that is a bug. Especially these comment fields, description and location, should accept UTF-8 text, as many people want to fill them in their language, even worse for those who speak Greek, Hindi, ... (In German one can still work around with "Mein Buero", but this also only if one gets a clear error message so that one knows that the problem is the non-ASCII character in this field).

So please report a bug on
https://github.com/OpenPrinting/cups/issues/

#OpenPrinting

I created a bug report:

https://github.com/OpenPrinting/cups/issues/1548

(I am not sure if the bug is in CUPS or in the Brother printer's software, but I hope the report can be helpful regardless).

Thank you for your work on CUPS!

@till

Error when adding Brother printer with German umlaut ("ü") in location field · Issue #1548 · OpenPrinting/cups

Describe the bug Adding a Brother Printer (HL-L5100DN series) that is configured with a "Location" that contains a German umlaut ("ü") results in an error message. In my case, I had the Location se...

GitHub

@duke_of_germany

Thanks for the bug report.

It is a bug in CUPS, as, with CUPS generally accepting and preferring UTF-8, it should also accept UTF-8 in the "Description" and "Location" fields.

#OpenPrinting