@Jourei @pomarede The scratches are intentional, as the heat of re-entry attacks the heatshield and parts of it get too hot to remain intact. From Maciej Cegłowski:

"The Avcoat material is not designed to come out in chunks. It is supposed to char and flake off smoothly, maintaining the overall contours of the heat shield."

There was an issue with the Artemis I test flight where the heatshield came away in chunks instead of flaking and scratching away, and Cegłowski argued this flight shouldn't go ahead.

This photo is the first thing I've seen which assuages that concern: looks like the material performed nominally.