I meet countless people through work and I lose track of who's nice and not so I developed a system. Anyone that's the latter has their last name saved in capitals on my email contacts. So when James JONES emails me I am reminded that he's a knob and can respond accordingly.
@fesshole This is a disturbing post for me to see because one of the people I follow on Mastodon is called David JONES, capitalized exactly thus, and is not (at least in my experience) in any way a knob.