Jonathan Kamens 86 47
#TechIsShitDispatch
When #Microsoft365 sends me an email telling me I have messages in quarantine, and I click on the button in the email to block the sender of one of the messages, it takes _22 seconds_ for the web page with the block button to load.
The first 8 seconds is #Checkpoint deciding it's safe to redirect through to #Microsoft.
Then #M365 takes 14 seconds to load the page.
This is what Checkpoint and Microsoft consider acceptable performance. 🤦
Apr 6 at 8:40pmWeb
Show threadJonathan Kamens 86 47Apr 6
(And then when I click the "Block" button it takes several more seconds for the UI to confirm that the sender has been blocked.)
Show threadtchaddadApr 6
@jik also, what irks me is that it is harder to block a source than it is to release (twice as many clicks)… maybe this is a design choice that makes sense somewhere but it seems backwards when I’m having to deal with it
Show threadJonathan Kamens 86 47Apr 6
@tchaddad And you can't block multiple senders at once, i.e., in the message list you can't check the boxes next to multiple messages to select them all and then tell M365 to block the senders of all of those messages. Nope, you have to click through each one individually to open it before you can block. Just a terrible user experience.
Show threadDa_GutApr 6
@jik what is your pathway? Is it through a company network or is this your home network?
Because it sounds kind of fubar, but I’m not where I can test it at the moment.
Show threadJonathan Kamens 86 47Apr 6
@Da_Gut It's a 1GB FIOS connection with no VPN. Nothing else loads slowly. These delays I described here occur consistently.
Show threadDa_GutApr 6
@jik yeah that sounds like it’s on their end. So nothing else on Microsoft website load slowly except that page?
Microsoft routes things onto its own network. So if you’re not using your ISP‘s DNS, it can send you onto a suboptimal pathway to their private network. That was the only thing I was trying to establish.
Show threadJonathan Kamens 86 47Apr 6
@Da_Gut I mean, lots of Microsoft web apps load slowly, not just this one, but I don't think that's a side effect of network routing, I think it's because the performance of Microsoft's web apps is shit in general. This one, I grant, is a bit of an outlier.
Show threadDa_GutApr 6
@jik likely. Though I have had a tenant for years of office 365 and while it’s slow loading a fair bit of the time, it’s not that slow.
And my computer, I’m willing to bet money is nowhere near the specs of yours.
Mind you I don’t have active Internet right now and must use the libraries so the connection is pretty darn fast.
Faster than one gig at the one I commonly go to