New, by me: Telehealth giant Hims & Hers confirmed its customer service ticketing system was hacked. A spokesperson said it was a social engineering attack. The hacker stole mostly customer support tickets, including customer names and contact information, but also the contents of customer requests.

https://techcrunch.com/2026/04/02/telehealth-giant-hims-hers-says-its-customer-support-system-was-hacked/

Telehealth giant Hims & Hers says its customer support system was hacked | TechCrunch

The U.S. telehealth giant says hackers stole customer support ticket data over the course of several days in February.

TechCrunch
@zackwhittaker No longer Hims or Hers, it's now Ours.
@cR0w @zackwhittaker theirs wait thours
@dey @zackwhittaker Oh yeah. Probably shouldn't make it sound like I was in on it. 😆