I finally got resolution on that broken Pelikan M405 #fountainpen that I asked about in early December. As of today, a new, functional pen in inked up and scribbling perfectly! It was a long journey, but the big things are:
1. Pelikan's North American warranties and returns are now handled by Coles of London, as of last October.
2. JetPens is a great retailer to work with!