@BLTpizza @georgetakei Exactly. I recently called an ISP and asked about the product and process. And me and the guy on the phone really were like: "Can I finish my sentence?!" "Just shut up for a moment and listen." It went a bit back and forth, but at the end I booked the service. I can handle that kind of "unfriendliness" better than the constant polite chatter that does not answer any questions.