École des Bro-Arts
Multiple Apple tech support people have asked me "Do you have a Mac, or a computer?" and it makes it sound like Apple has sort of given up on the whole computer thing
Mar 3 at 9:51pmWeb
Show threadThe Orange ThemeMar 3
@aphyr "Do you have a general-purpose computer or a specific-purpose computer?"
Show threadXtractNZ ⛓ 🏳️‍🌈 🇳🇿Mar 3
@aphyr I would be so very tempted to educate them on what a “computer” is…
Show threaddog.baldrMar 4
@aphyr speaking from experience, it’s because the people calling tech support are too dumb to ask their basic question to the internet. If I had a dollar for every user I’ve directed to go to a website, and the response I get is “I’ve got a list of search results in front of me,” I could have retired long before my burnout crippled me.
Show threadÉcole des Bro-ArtsMar 4
@baldrpup Yeah I used to work desktop support too--still think it's a funny phrasing!
Show threadjeawhizMar 5
@aphyr "Thanks for asking that clarifying question. I have three McIntoshes in the fruit bowl on the kitchen counter, and I have a computer on my desk that I'm sitting at right now."